Enhancing Digital Identity and Streamlining Access: Multi-Factor Authentication and Customized Web Development


A large government agency handles millions of immigration benefit requests each year. In an effort to reduce costs, optimize customer experience, and shorten the application intake process, this agency has made a number of its services available over the Internet to public users.


Federal Government

Domains of Expertise

Security & Identity, Human-Centered Design & UX, Mobile Apps, Software Development

Tools and Technologies

Java, Typescript, React, React Native, SQL, Active Directory, SAML, OAuth2, OpenID Connect (OIDC), GraphQL

Strategy & Solution

We design, build, test, and deploy application code using Agile DevSecOps methodologies. This enables us to streamline our web development process and rapidly deliver new functionality on a continuing basis. CTG plays an integral role on this contract through comprehensive services including frontend, backend, and web security development. Our team develops and supports a public, elastic, cloud-native account system that handles millions of new users each year. We have continuously supported the evolution of this specific program by quickly and efficiently responding to shifting security threats and updated security policies.

The Results

Wider-reaching Access

Our team greatly reduced cloud hosting costs within our first months on the project by optimizing the cloud infrastructure.

Secured Information

We have a track record of providing secure solutions amidst ever-evolving cybersecurity threats.

Innovative Solutions

We incorporate industry best practices and leverage innovative solutions in the areas of zero trust and remote identity proofing.

Contact Us

Let's Create Your Next Success Story

We’ll work with you to deliver a product built on technological experience, the research know-how, with built-in measurable results.