A government agency faced a common challenge of data silos, where information was stored in different systems and databases across the organization, making it difficult for employees to access relevant data. This created inefficiencies in workflows and hindered collaboration between teams, leading to missed opportunities and slower decision-making.
Digital Transformation, Software Development
To address this challenge, CTG implemented a federated search solution. Federated search is a technology that allows users to search multiple data sources simultaneously from a single search interface. This solution involved integrating various data sources and repositories, including email, cloud storage, databases, and more, into a unified search experience. We also ensured that the federated search solution was user-friendly and easily accessible to employees. We provided training and resources to help employees learn how to use the tool effectively, and incorporated feedback from users to improve the search experience.
Improved collaboration between teams and departments by breaking down data silos and enabling easy access to relevant information.
Streamlined workflows and decision-making processes by eliminating the need for manual search across multiple systems, saving valuable time and resources.
Increased productivity and efficiency, allowing employees to focus on higher value business activities rather than spending time on data search and retrieval.